Made By Planet™ - Privacy Policy

• Information We Collect

 

We collect information necessary to operate the Platform and fulfill orders, including:

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1. Personal details: name, phone number, email address, billing and shipping addresses.

2. Account information: username, password, communication preferences.

3. Payment data: UPI ID, card details, or wallet info (processed securely via payment gateway; we never store full card numbers).

4. Order & transaction history.

5. Technical data: IP address, browser type, cookies, device ID, session analytics.

6. Vendor business information (for partners): GST number, bank details, registration documents.

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• How We Use Your Information

 

We use your information to:

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1. Register and manage your account.

2. Process, confirm, and deliver orders.

3. Communicate order updates and support queries.

4. Facilitate payments and settlements.

5. Improve user experience and platform performance.

6. Send promotional messages (only with consent).

7. Comply with legal or regulatory obligations.

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• Sharing of Information

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1. We share necessary data with vendors, delivery partners, payment processors, and customer-support providers solely for order fulfilment.

2. We may disclose data to government or law-enforcement authorities when legally required.

3. We do not sell or rent personal information to any third party.

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• Data Retention

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We retain data only as long as required for business, legal, or taxation purposes, after which it is securely deleted or anonymised.

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• Cookies & Tracking

 

We use cookies and similar tools to maintain sessions, remember preferences, and analyse traffic. You may disable cookies in your browser; certain features may then be limited.

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• Data Security

 

We employ encryption, firewalls, secure-socket layers (SSL), and restricted server access to protect your data. However, no electronic system is completely secure.

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• Your Rights

 

You may request to access, correct, or delete your personal data, or withdraw consent for marketing communications, by contacting us at privacy@madebyplanet.com.

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• Policy Updates

 

We may modify this Privacy Policy at any time. Updates take effect once posted on the Platform with a revised “Effective Date.”

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• Contact Us

 

Data Protection Officer – Made By Planet™

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Email: support@madebyplanet.in
Registered Office: G-16, Girikunj Chs, Near Kalimata Mandir, Sector-8b,

CBD Belapur, Thane, Maharashtra, 400615

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